End User & Desktop Hygiene

Professional Office IT Relocation Services

Our professional office IT relocation services can help with a wide range of projects including building to building moves, trading floor re-stacks and more.

What our service includes

We provide an end-to-end service to ensure your IT equipment is moved with care and precision. The types of items we typically move are:

  • PC's & Docking Stations
  • Monitors & Screens
  • Keyboards & Mice
  • Telephones & Headsets
  • Monitor Arms & Poles
  • Trader Dealerboards
  • Printers & MFD's
We provide an end-to-end service

Our 7-step move process

We have developed a unique move process which follows global standards to ensure the smoothest move possible.

Step 1: Checklist

Before we start, we inspect the desk and verify its details against the move list. We complete a detailed checklist to ensure we capture all details to ensure nothing is missed.

Step 1 - Checklist-2

 

Step 2: Labelling

We then label all the equipment in accordance to the move checklist and move list to ensure all equipment is accounted for.

Step 2 - Labelling-1

 

Step 3: Shutdown & Disconnection

We ensure that the equipment is properly shutdown before disconnection. We then disconnect the the cables carefully to ensure that nothing is damaged.

Step 3 - Disconnection

 

Step 4: Packing

After the equipment has been disconnected, we begin packing it, ready for moving. All small items such as keyboards, mice, telephones, headsets and cables are placed into a plastic bag together with the checklist to ensure they are not lost.

Step 4 - Packing

 

Step 5: Moving & Transportation

Once all the equipment is packed, we begin moving the equipment to its new location. For moves between buildings, we provide end-to-end transportation.

Step 5 - Moving

 

Step 6: Reconnection

We begin reconnecting equipment according to the checklist and move list, ensuring a like-for-like setup. We can also deploy monitors to newly installed arms, and also help to deploy new equipment.

Step 6 - Reconnection

 

Step 7: QA & Testing

In the final step, we do a final check against the checklist and move list to ensure the equipment has been installed correctly. During this step we can also do some testing to ensure network connectivity and screen arrangements are correct.

Step 7 - Testing-2

 

The types of projects we can help with

Our team can help you with a wide range of desktop move and change related projects and requests.

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Internal Desk Moves

Small scale desk moves within the office, setting up monitors, PC's and other peripherals.

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Internal Re-stacks

Larger scale desk re-stacks and re-shuffles, including trading floor and other critical areas.

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External Building Moves

Moving offices? We provide building to building office IT equipment move services.

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Hardware Deployments

We can help deploy, install or configure new hardware or software to end-user devices.

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Auditing & Inventory

We can help with IT asset inventory auditing and providing support to your desktop team.

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Disposal & Data Destruction

We can help with arranging data destruction and sustainable recycling of IT equipment.

What makes Move IT Group different?

With over 10 years experience, Move IT Group has been providing professional office IT relocation services to a wide range of companies in Hong Kong.

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Professional

We're a professional team, used to working with large enterprise and financial instutitions.

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Flexibility

We understand things change. We're a flexible team and can adapt to changing needs.

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Customer Service

We have a customer-first culture, we believe in transparency and open communication.

Frequently Asked Questions

What types of companies do you typically work with?

We support a wide range of companies, from multinational companies, financial institutions, legal firms and professional services firms across Hong Kong. Our clients sometimes have high-security requirements and complex IT infrastructure, including trading desks and other critical areas.

Can you handle moves outside of business hours or on weekends?

Yes. The majority of moves typically happen on Friday evenings and Saturdays. There are no additional charges for moves during these hours. However, we do have a surcharge for requests on Sundays and public holidays.

Do you provide server or data centre relocation services?
Do you move IPC turrets / dealerboards?

Yes, we’re actually an authorised partner of IPC. However, please consult IPC directly for any specific requests involving user re-shuffles or moves.

We're also experienced with BT turrets and Speakerbus.

How much notice do you need before a move?

While we recommend a a minimum lead time of 2 weeks for planning and scheduling, we understand that urgent relocations happen — and we’re equipped to mobilise quickly when needed. Just contact us if you have an urgent request.

Are you insured?

Yes. We have public liability and professional indemnity insurance policies. For transit insurance (between buildings), a separate policy can be taken out if requested. Please contact us in regards to this if required.

Do you offer post-move standby support?

Yes. We can provide on-site post-move standby support to handle any issues that may arise after the relocation. Just let us know if you require this service.

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